Frequently Asked Questions
Please read our FAQ before sending us a message.
Delivery charges are calculated during checkout once you enter your address, rates vary around New Zealand but we do our best to have the cheapest shipping rates we can.
Please see our payments page under the about us menu above
Generally delivery is 1-2 days north island and 2-5 days south island, please see our shipping page under the about us menu above
Data and transactions are protected by 128bit encyption, the website is also SSL secured, please check for the padlock symbol in the url bar at the top of the page to ensure you are securely connected
Your order will be automatically received by our team who will begin processing your information and product ready for shipping. Once shipped you will automatically be sent a tracking email to follow your orders progress
Yes, a PDF invoice is automatically emailed when your order is shipped
Send us an email
Contact Us
Phone: 09 972 2621
Email: info@tydi.co.nz
Open 9-5pm Mon-Fri